No 2(33) (2019)
DOI https://doi.org/10.18799/26584956/2019/2(33)/966
EVALUATION OF ACTIVITIES OF THE ORGANIZATION LEADERS BASED ON THE COMPETENCE-ORIENTED MODEL
Relevance of the research is determined by the need for creation of financial institutions capacity development in unstable social and economic situation in the world, which makes high demands to professional competence of the organizations managers. Subject of the research is the system of assessment of organization managers competency. The study supports competence-based model of the head. The authors based on the model of the Great Place to Work consider the experience of introducing competence in personnel management system of the organization necessary to achieve the objectives of the organization: corporate, professional, and universal. The aim of the study was to examine the effectiveness of functioning of the presented competence model in professional activities of the leaders of the Tomsk branch of the leading Russian Bank that allowed revealing the staff growth zones, selecting learning programmes, improving management system and getting feedback. The «360 degrees» method was used as the main research method, which allows you to get information on the employee's actions in real work situations and his/her personal and business qualities – competences. The competence model can be used for the Bank personnel management system for full and effective use of the professional expertise of its staff. Competency-based assessment provides a number of opportunities for the company: the ability to develop uniform standards of performance, identify the strengths and weaknesses of each employee and use this information for his/her development. The study provides basic status indicators and the level of development of the competencies of managers of the Tomsk branch of the lead of Russian Bank. The competence model is presented as a reliable basis for efficient management of a bank personnel, as well as the method of its evaluation by the «360 degrees» method.
Ключевые слова:
Bank, management, organization, skills, leadership, personnel, «360 degrees» methodology